The DP World London Gateway Supply Chain Disruptor – 2018 Shortlist: Track Record Global Ltd – Product Technical File Service

Tech.AWARDS – sponsored by Google Cloud Celebrating the greatest innovations in retail technology Operated by- Retail Week ¦ WORLD RETAIL CONGRESS – London 13th Sept, 2018 We are excited to announce that Track Record Global (TRG) has been shortlisted by the Tech.AWARDS for its ground-breaking Trackvision software for Product Technical File (PTF). This software service…

Humanising Customer Service

Ever experienced the frustration of lacklustre customer service? Ever felt that the person on the other line was not really listening? Or wondered why they requested meaningless or irrelevant information? At TRG, we dislike poor customer service just as much as you do. In fact, it is our mission to make your life as simple…

Are the wheels coming off the big inspection bodies’ standard factory inspection and pre-shipment inspection model?

The big international, independent, accredited third party inspection companies have facilitated international trade for hundreds of years. They have been the objective eyes and ears of distant importers – ensuring that products manufactured many time zones away from the final client where what was specified in the contract between the tier 1 supplier and the…

Is ensuring compliance and sustainability a source of competitive advantage in today’s markets?

As someone who has studied economics and been an academic publisher of economics, I’m fascinated about how little the world we live in seems to resemble the world created by economists in their theoretical models.  These models traditionally assume perfect competition, perfect information, and rational behavior on the part of buyers and sellers.  The market…

Supply chains – tier two and beyond…

Beyond tier 2 suppliers – what are the options for qualifying risks? Responsible companies have always been concerned about what makes up the products that they sell to their customers and how those ingredients or components got there. What are the risks of ‘bad things’ being included in traded goods or ‘bad things’ happening as…

NEW steps that address supply chain risks

Over the last few weeks some important supply chain risks have again come to the fore.  A range of initiatives are however are addressing them. Slaves in the supply chain Under the Modern Slavery Act 2015, every company with a turnover of more that £36m and a footprint in the UK, has to produce an…

Which products have been withdrawn, recalled or banned from the market in the EU in the last week (published on 21/08/2015)

In its weekly overview of its Rapid Exchange of Information System (RAPEX), the EU has produced the following report on the products that have recently been withdrawn, recalled or banned from the European market. The RAPEX system covers non-food products posing a risk to consumer health and safety, and highlights the commercial importance of product…